New York’s Madison Square Garden, Radio City Music Hall, and the Beacon Theatre are among the most iconic venues in the world. These venues host a diverse range of events, from sports and concerts to comedy and theatrical performances. Offering an efficient and effective security solution for patron ingress is essential, and with the implementation of Xtract One’s SmartGateway, these venues have enhanced security and operational efficiency while maintaining a welcoming environment.
MSG Entertainment required an efficient security solution that integrated seamlessly with their iconic venues, and the flow of patron ingress and business operations. Further, MSG Entertainment was seeking a solution that had the flexibility to not only address today’s guest experience needs but also those of the future. After 12 months of continuous testing of solutions available in the market, they chose Xtract One’s SmartGateway for its ability to balance high-level security with an exceptional guest experience and to rapidly address and integrate new capabilities to further enhance the guest experience.
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