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Measure What Matters: Introducing Mean Time to Secure

Security programs have been evaluated on two numbers since AI-powered weapons detection entered the market. Throughput and alert rate. How fast people move through the primary screen and how often the system alerts. Those numbers get reported to leadership, included in vendor comparisons, and used to justify procurement decisions worth millions of dollars.

Neither one tells you what happens after the alert, when the individual is still in the screening process..

Mean Time to Secure (MTTS) is the first metric that captures the complete security-side entry experience. MTTS = MTTD (Mean Time To Detect) + MTTR (Mean Time To Resolve). One number that finally tells you what your entry screening program is actually doing on both sides of the gate, and what the individuals moving through it may be experiencing.

This one pager covers:

  • What Mean Time to Secure is and how the equation works
  • Why throughput and alert rate have been telling a partial story
  • How MTTS gives security directors visibility into where delays are occurring and what's driving them
  • What changes when security performance and entry experience are held accountable by the same metric
  • How MTTS data drives staffing decisions, sensitivity calibration, and executive reporting in real time

Download the full whitepaper using the form on this page.

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